Bannatyne Health Club and Spa Crewe - Crewe

Richard A.

Wow, what a lovely way to spend an afternoon.
Brought my wife this treat earlier in the year via "Red Letter Days" and have just been able to use it due to the Manchester branch closing down earlier in the year.
Have to say this has become a bonus for us, as the staff treated us like royalty 🙏❤️.
We had wonderful massages and used the full facilities of the pool, sauna, steam room and jacuzzi 😊.
Excellently clean and regularly kept the standards super high.
The staff in the canteen were lovely and very accommodating to provide us with lunch even though the business had let them down with ingredients. But nevertheless the girls acted very professionally and courteously to us to accommodate our requirements for a snack.
Perfect...thank you to all that we met 🙏👏

Wendy D.

Was given a spa day here from a family member as a Christmas gift. The actual spa itself was lovely. The staff helpful and kind. My treatment was lovely. However the rest of my day not so.
The facilities are small. The sauna and steam room were very full and not comfortable as a result. The pool was quiet however. So I was able to swim.
The gym is a very traditional gym. So rows and rows of cardio machines which isn't for me. I prefer a functional space which they had, but sadly was being used for a class. So all in all a disappointing experience. Staff were helpful though and very accommodating.

Karen J.

This spa day was bought as a birthday gift, what a lovely experience. The facilities were great, the treatments were just what I need left me feeling rejuvenated. The staff were super friendly and we had lunch which was gorgeous, highly recommend will certainly be returning again

Loraine T.

What a wonderful afternoon!! My daughter and I went yesterday as a birthday treat from her to me (and herself😆) We both had a 45 min scalp, back and foot massage together and it was excellent. Very attentive and helpful staff, the food was amazing too. We used the relaxation room, jacuzzi, steam room and huge pool which were all clean and modern. The toilets and showers could do with renewing. Thank you x

Diana M.

Been Bannatyne Crewe member for 6 months now and really enjoy coming here daily. Great atmosphere and really attentive staff. Serving pizza is always a bonus after tough workout. Big shout out to my girl Kirsty in the reception, she is always positive and happy to help. Also Liam thanks for helping, you are great!

Leonie W.

I recently visited Bannatyne Spa Crewe for a birthday treat, hoping for a relaxing and indulgent experience, but unfortunately, it fell short of expectations. While the spa’s ambiance was lovely, the overall experience felt rushed and unbalanced (paid for 3 treatments which were supposed to last 70 mins. All 3 treatments were done in under 45 minutes).

My friend and I booked treatments together to celebrate my birthday, and we were taken into our sessions at the same time. However, my treatment ended far earlier than hers. I was left waiting for 25 minutes after my session finished, which completely disrupted the relaxing atmosphere. It made me feel as though my treatment was cut short and less of a priority, which was disappointing, especially on what was meant to be a special day.

A spa visit should feel like a luxurious escape, but this experience left me feeling rushed and overlooked. I hope Bannatyne Spa Crewe can work on creating a more consistent and thoughtful experience for all guests, especially for those celebrating special occasions.

R C.

Treatments and staff were lovely, felt really relaxed. Only thing that could've been improved was that there wasn't a dedicated spa area for the jacuzzi, steam room etc as it is joined with the swimming pool which has loud aerobic classes taking places. Also we chose Crewe for it's double room and booked it on the website but were told on the day it was occupied and that we should have asked reception, even though it was already booked.

Wendy W.

A very disappointing day. We had no email before hand so had to sit and fill in a load of paperwork. Then had to pay for towel and robe. Got a minimal explanation of what and where to go. Got in the changing room and had to go out to reception for a fob for the lockers, no apology. The jacuzzi was Luke warm, there was a class in the pool. The treatments were OK but just lasted the hour and when we got out to the cafe and asked to be served after waiting.. we're told be with you in a minute and carried on with her paperwork.