Nuffield Health Derby Fitness & Wellbeing Gym - Derby

Nicola C.

Exemplary customer service by all reception team. Very clean changing rooms, easy to park. I have avoided gyms for years (now 53) due to feeling inadequate when entering not the case here, I would definitely recommend giving it a try with a free 3 day trial that was super easy to do. One very happy customer.

Daniel S.

Been a member for a few weeks now. Really impressed. The main reason I joined was for the swimming pool as I want to improve my swimming and it hasn’t disappointed. Enjoying using the stream room too after my swim! Friendly staff, clean facilities & showers are just perfect!
The gym is also really good, spacious and can’t fault it in any way. It’s a pleasure to be a member of the Nuffield Health Derby.

xP1nkP0nyx

Sadly there is not a lot of good to say about this gym. A real disappointment. Out of date equipment that is not maintained and incorrect clocks. Bikes are always breaking. Showers are poor for this type of priced membership. Pool is dirty, and the sauna always smells of sewage so there's definitely a drains problem. It's a pity really as if Nuffield actually spent money this gym could be great. I've cancelled my membership and I won't be back.

Luke H.

Expensive gym but has a pool which is ideal as there’s not many in the city. It’s a shame they cut their hours and they close early on weekends. Overall a decent gym and pool and classes. Seems like it’s improved over the years.

Charles M. (.

This is not my first visit to the place. The entrance was well maintained; clean and presentable. The staff greeted us when we got to the desk; great to see more than one receptionist dealing with all the other guests. We were told where everything was and allowed to go our own way and was told that if we had any questions we could go back to reception. The gym was pretty busy but there were staff on hand to help. Overall the experience was great and would recommend going.

daniel S.

Member for over 14 years and left as Nuffield no longer care about loyal members. Quantity of people over quality is the way this place has gone. Facilities have been in decline for years and members are expected to just put up with it and now pay more for the privilege. Staff have always been helpful, but like most companies, they just want ever increasing numbers of people to join, whilst forgetting those who have been loyal. Spa facilities constantly smell of rotting Cabbage and cleaning is not a priority. They have done the least amount possible to "renovate" areas to keep costs down and you can tell.

I have submitted a complaint to the management and did not receive a response. If someone from HR or Head office is reading this, please contact me. I would be more than happy to talk to you.

Cheers

Scott S.

Great to see the new sauna, steam & chill out area. Has the best spa & gym in Derby but what makes this gym really special is how friendly & helpful the staff are. They always have time for you & say hello. It's a great atmosphere & everyone is really accepting no matter what age, sex shape or size you are. You can tell the staff are happy working there & get treated well, it's shows in the way they treat theirs members.

Amin

Pool/steam/sauna regularly out of order. Machines break down too often. Parking seems to be always full. I’ve been coming here for many years and it’s only gotten worse