Seriun - IT Support & Telecoms Lancashire - Burnley

Address: Unit 5, Seriun - IT Support & Telecoms Lancashire, AMS Technology Park, Billington Rd, Burnley BB11 5UB, United Kingdom.
Phone: 1282500770.
Website: seriun.co.uk
Specialties: -.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Seriun - IT Support & Telecoms Lancashire

Seriun - IT Support & Telecoms Lancashire Unit 5, Seriun - IT Support & Telecoms Lancashire, AMS Technology Park, Billington Rd, Burnley BB11 5UB, United Kingdom

☎️1282500770

⏰ Open Hours of Seriun - IT Support & Telecoms Lancashire

Monday: 8:30 am–5 pm
Tuesday: 8:30 am–5 pm
Wednesday: 8:30 am–5 pm
Thursday: 8:30 am–5 pm
Friday: 8:30 am–5 pm
Saturday: Closed
Sunday: Closed

Seriun – IT Support & Telecoms Lancashire: A Comprehensive Overview

Seriun – IT Support & Telecoms Lancashire is a distinguished technology solutions provider strategically located within the AMS Technology Park in Burnley, United Kingdom. Their address is Unit 5, AMS Technology Park, Billington Rd, Burnley BB11 5UB. Clients can readily contact them via telephone at 1282500770 or through their professional website, seriun.co.uk. The company specializes in delivering a comprehensive range of IT support and telecoms services, catering to businesses of all sizes. They’ve built a strong reputation for reliability and expertise, consistently exceeding client expectations.

Core Services and Specializations

Seriun’s service portfolio is designed to address a wide spectrum of technological needs. They offer robust IT Support services, including help desk support, network maintenance, server management, and data recovery. Furthermore, they provide tailored Telecoms Solutions encompassing phone systems (VOIP), broadband connectivity, and communication infrastructure upgrades. A key differentiator is their focus on cybersecurity, offering services such as Cyber Essentials assessments and implementation. The company’s commitment to proactive support is evident in their provision of online appointments, allowing for convenient scheduling and efficient problem resolution.

Location and Accessibility

The company’s physical location at Unit 5, AMS Technology Park, Billington Rd, Burnley BB11 5UB, provides a central and accessible base of operations. Seriun prioritizes client convenience, offering both on-site services and remote support options. Accessibility is paramount, with the facility boasting a wheelchair-accessible entrance and a dedicated wheelchair-accessible car park. Appointments are required for on-site visits, ensuring a streamlined and organized service delivery process. This demonstrates a commitment to inclusivity and catering to diverse client needs.

Client Feedback and Reputation

Seriun consistently receives positive feedback from its clientele, as evidenced by its impressive 23 reviews on Google My Business. The average opinion score stands at a remarkable 4.8 out of 5, reflecting a high level of client satisfaction. Many clients have highlighted the company’s dedication to providing a seamless and reassuring experience, particularly regarding Cyber Essentials compliance. One notable review specifically mentions a “seamless and positive experience” during Cyber Essentials Self Assessment, emphasizing the team’s support in making the process straightforward. Another client expressed delight with the service received, noting that their company is now both Cyber Essentials & Cyber Essentials Plus certified – a testament to Seriun’s thoroughness and commitment to security standards. The consistent praise underscores the company’s dedication to quality service and client success.

Key Features and Benefits

Cybersecurity Expertise: Certified in Cyber Essentials and Cyber Essentials Plus.
Comprehensive IT Support: From help desk to network management.
Telecoms Solutions: VOIP, broadband, and communication infrastructure.
Proactive Support: Online appointments and on-site services.
Accessibility: Wheelchair-accessible facilities and car park.

Seriun distinguishes itself through its holistic approach to IT and telecoms, combining technical proficiency with a client-centric focus. Their dedication to accessibility and responsiveness ensures that businesses receive the support they need, when they need it. The company’s commitment to professional certifications reinforces its credibility and expertise within the industry. They strive to be more than just a service provider; they aim to be a trusted partner in their clients' technological journey.

👍 Reviews of Seriun - IT Support & Telecoms Lancashire

Seriun - IT Support & Telecoms Lancashire - Burnley

Kelly H.

5/5

Passing Cyber Essentials Self Assessment through Seriun was a seamless and positive experience — their support made the process straightforward and reassuring from start to finish

Hannah M. A.

5/5

We are very pleased with the service we received from the Seriun team - our company is now both Cyber Essentials & Cyber Essentials Plus certified.

Sasha W.

5/5

Seriun have been providing our IT support since May 2018 and are incredibly professional, supportive and knowledgeable team.

In the first half of 2023 we upgraded our IT network/systems with a full refresh of our hardware including all servers, PCs and laptops plus the majority of our business software. With no in-house IT support within our business, we consider Seriun very much our IT department. Throughout the project they took the lead with the planning for us both internally and with our external software providers. Without doubt, the success of this project is due the level of expertise within the Seriun team and we are forever grateful to have them onboard with us.

From the moment you start working with Seriun, it is evident that they invest in the training of their team and, as well as knowing their "IT stuff", they are also able to explain it in a non-techy, easy to understand way to our team. This is invaluable to us due the mix of IT users we have within the business.

We have recommended Seriun to others and we will continue to do so; they have the right approach and their customer service is incredible.

If you're looking for an "IT Team" for your business then you should definitely consider Seriun. You will not be disappointed; we certainly have not been!

Thank you Seriun!

Sasha Windelinckx
Interiors Newco Limited t/a Airline Services Interiors

ITservecb

5/5

Seriun are always quick to respond, extremely helpful, and knowledgeable around all areas of support and service. Great working with you guys!

Myerson S.

5/5

SERIUN have been a trusted partner for over 5 years, their team of dedicated professional and personable support staff have helped to keep our IT systems continuously up and running during this time. They have taken an instrumental role in all the major IT projects we have undertaken, recently upgraded our IT infrastructure. They supported us closely while we moved to new offices and whilst undertaking these projects they ensured there was no downtime in operations, they are a valued member of our team.

Open F. V.

5/5

We have been dealing with Seriun now for a number of years as the main developer and administrator of our site. Their level of service is outstanding and they take a real and honest interest in understanding our business so we can improve it. They are actively engaged in development and not just reactive to our requests. I would have absolutely no problem in recommending Seriun.

Jamie M.

5/5

Seriun have become our entire IT department! They dig us (me!) out of many a scrape and always seem to make it look easy! I cannot recommend them highly enough for network support, software development and all their other supplemental services. They are always responsive and able in our times of need. I know the rest of the Bright Direction Training team would would not be happy if i were to even consider an alternative supplier. Incredible value for money. Long may it continue.

David M.

5/5

I can certainly highly recommend Seriun Ltd for all aspects of ICT. Professional, reliable, knowledgeable and competent; Seriun have looked after all our IT systems for over 10 years.

Now a trusted strategic partner of our company, they have helped us develop our existing IT infrastructure and progress our ICT systems and security.

Seriun are always extremely helpful and we now rely upon them for their unwavering expertise and rapid response. We particularly appreciate the contract customer helpdesk which enables us to access the required assistance efficiently and keep track of progress

We are constantly bombarded by alternative suppliers, but with the level of service we currently receive from Seriun, we will not be moving any time soon.