Shetland Powertools Ltd - Shetland

Shetland Powertools Ltd: Your Premier Tool Destination in Shetland

Shetland Powertools Ltd stands as a respected and established tool store located in the heart of Lerwick, Shetland. Situated at 23 Gremista Industrial Estate, the company has become a vital resource for residents and businesses across the Shetland Islands, offering a comprehensive selection of tools to meet diverse needs. With a strong commitment to customer satisfaction and accessibility, Shetland Powertools Ltd has earned a reputation for reliability and expertise.

### Location and Contact Information

Conveniently positioned at Address: 23 Gremista Industrial Estate, Lerwick, Shetland ZE1 0PX, United Kingdom, Shetland Powertools Ltd is easily accessible. Prospective customers can contact the store directly via telephone at Phone: 1595690440. For those seeking the most up-to-date information and product availability, the company’s website, m.facebook.com, provides a valuable online resource.

### Product Range and Specialties

Shetland Powertools Ltd specializes in providing a wide variety of tools catering to both professional tradespeople and enthusiastic DIY enthusiasts. The inventory encompasses everything from hand tools and power tools to garden equipment and workshop supplies. The business prides itself on offering a great range of tools to suit all budgets, ensuring that customers can find the right equipment for their specific requirements. They understand the unique demands of working in Shetland’s often challenging environment and stock accordingly.

### Accessibility and Customer Service

Recognizing the importance of inclusivity, Shetland Powertools Ltd has implemented several features to enhance accessibility. The store boasts a wheelchair-accessible entrance and a dedicated wheelchair-accessible car park. Furthermore, the premises are designed to be a quick visit, minimizing customer wait times. The team is renowned for their very helpful and very nice approach to customer service, consistently going the extra mile to assist customers in finding exactly what they need. They’re known to easily acquire items not currently in stock.

Payment options are flexible, accepting credit cards, debit cards, and NFC mobile payments. For customers who prefer the convenience of online ordering, in-store pick-up is also available. The business actively encourages customer feedback, with a substantial 43 reviews available on Google My Business, reflecting a consistently positive experience.

### Customer Feedback and Reputation

The average opinion of Shetland Powertools Ltd is a remarkable 4.7/5, a testament to the quality of products and the dedication to customer service. Customers frequently praise the extensive stock, the knowledgeable staff, and the overall positive atmosphere. Many describe the store as the “best place for tools in Shetland,” highlighting its importance within the community. One customer noted, "It was good visit - I have found what I was looking for", while another remarked on the helpfulness of the staff and the range of tools available. The willingness to source items not readily available is also consistently mentioned as a key strength.

### Additional Services and Amenities

Beyond its core product offerings, Shetland Powertools Ltd provides several additional services designed to enhance the customer experience. These include delivery options, ensuring that customers can easily receive their purchases. The store’s commitment to accessibility extends to providing a wheelchair-accessible car park and wheelchair-accessible entrance, creating a welcoming environment for all visitors. The company’s dedication to convenience is further demonstrated by its acceptance of various payment methods, including credit cards, debit cards, and NFC mobile payments. The store is designed to be a quick visit, prioritizing efficiency and customer convenience.

👍 Reviews of Shetland Powertools Ltd

Allan C.

5/5

Dangerous place to wander about in, could end up walking out with something you didn't know you needed. If what you need isn't there they can easily get it for you.

john B.

5/5

Very helpful and a great range of stock to choose from

John R.

5/5

Very nice people can't do enough to help

Michelle S.

5/5

Very helpful an got what we needed an the staff were really nice

Kevin T.

5/5

Great range of tools to suit all budgets. Helpful staff

Thomas H.

5/5

Best place for tools in Shetland👍

Billy J.

5/5

Got everything you need toolwise, good customer service too

Bartosz C.

5/5

It was good visit - I have found what I was looking for