The IT Gentleman - Harrogate

The IT Gentleman: A Premier IT Support Provider

For individuals and small businesses seeking reliable and approachable computer support and services, The IT Gentleman stands out as a truly commendable choice. Located at 14 Victoria Ave, Harrogate HG1 1ED, United Kingdom, this company consistently demonstrates a commitment to client satisfaction, as evidenced by its impressive 5/5 average opinion on Google My Business. Their dedication to clear communication and efficient problem-solving has cemented their reputation as a trusted partner in navigating the complexities of modern technology.

Services Offered and Expertise

The IT Gentleman specializes in a broad range of IT support services, catering to diverse needs. They primarily focus on resolving issues related to Microsoft Office 365 and OneDrive, as highlighted by a particularly enthusiastic customer testimonial. However, their expertise extends beyond this core offering. They provide comprehensive support for various operating systems, including Windows and macOS, ensuring seamless functionality across all devices. Furthermore, the company specializes in network troubleshooting, data backup and recovery solutions, and general computer maintenance – all delivered with a personalized approach.

What truly distinguishes The IT Gentleman is their commitment to explaining technical jargon in plain English. As one reviewer succinctly stated, ‘he explained what they were doing in plain English, and had me laughing the whole way through.’ This dedication to clarity significantly reduces client anxiety and fosters a sense of confidence in their services. Their ability to not only fix the problem but also educate the user is a rare and invaluable asset.

Location and Accessibility

The company’s physical location at 14 Victoria Ave, Harrogate, provides a convenient point of contact for clients in the region. Importantly, they offer a wheelchair-accessible car park, demonstrating a commitment to inclusivity and ensuring accessibility for all customers. This practical consideration adds to the overall positive experience.

Contact Information & Online Presence

Clients can easily connect with The IT Gentleman through their dedicated phone line: 1423787863. Alternatively, they can explore their services and read client reviews on their website: theitgentleman.co.uk. The website provides detailed information about their services, pricing, and frequently asked questions.

Customer Feedback and Reputation

The IT Gentleman’s 71 reviews on Google My Business paint a consistent picture of a professional, friendly, and effective service provider. The overwhelmingly positive feedback emphasizes their responsiveness, technical skills, and amiable demeanor. The detailed review cited above perfectly captures the essence of the company’s approach - combining expertise with a genuinely helpful and approachable attitude. It’s clear that their commitment to client satisfaction is a cornerstone of their business model.

Key Benefits of Choosing The IT Gentleman

• Expertise in Microsoft 365 and OneDrive: Specialized support for Office 365 and OneDrive issues.
• Clear Communication: Technical explanations delivered in plain English.
• Reliable and Responsive Service: Prompt and effective solutions to IT challenges.
• Personalized Approach: Tailored support to meet individual client needs.
• Accessibility: Wheelchair-accessible car park and convenient location.

In essence, The IT Gentleman represents a significant improvement over traditional, often impersonal, IT support services. Their focus on building relationships, fostering trust, and delivering tangible results makes them a standout provider in the Harrogate area and beyond. They provide peace of mind, allowing clients to concentrate on their core business operations rather than being bogged down by technical difficulties.

👍 Reviews of The IT Gentleman

Leo Z.

5/5

⭐️⭐️⭐️⭐️⭐️
Absolutely brilliant service! My Office 365 and OneDrive were in a total mess — I was ready to throw my laptop out the window 😅. Nick came in, sorted everything out quickly and calmly, explained what they were doing in plain English, and had me laughing the whole way through. Super professional, super friendly, and very reasonably priced. It’s rare to find tech support that’s both skilled and has a sense of humour. Highly recommended — they genuinely saved my sanity!

Thomas B.

5/5

I can’t recommend Nick of The IT Gentleman highly enough for his IT support and expertise.

My old laptop had started to get a bit tired and things weren’t working as quickly or reliably as they should, that coupled with the impending end of support for Windows 10 meant that I needed a new computer. There are so many to choose from and with so many deals available, I just didn’t have the time to research what would be best for me. So Nick very quickly helped me source and set up a new laptop for my business, making the whole process stress-free and simple; he had sorted it within two days so I was back up and running properly, with no downtime. From understanding exactly what I needed to ensuring everything was installed, configured, and running smoothly, his service was professional, efficient, and friendly. He explained everything clearly and saved me hours of hassle.

Thanks again for your help Nick — I’ll definitely be recommending you.

Hazel G.

5/5

I think all the words to describe Nick have already been used so I can only reiterate what has gone before.
Friendly, helpful, efficient, extremely patient and always professional. Identified all our home IT needs and sourced new kit as necessary. Nothing too much trouble and it was service with a smile. Wouldn’t hesitate to recommend The IT Gentleman.
Thank you Nick,

Jane F.

5/5

Nick was brilliant. Very clear with all the technical explanations. Sorted my issues out quickly, and answered all my questions. Turned up when he said he would. I've recommended him to all my friends for any IT issues or queries he may have. I'll use him again.

Hayley H.

5/5

I couldn’t be happier with the service I received from Nick. From start to finish, he was professional, efficient and incredibly knowledgeable.

After Nick discovered that my existing Microsoft 365 supplier was overcharging me, I asked him to take over the management of my license. Thanks to his expertise, I not only received a refund for the overpayment but am now saving around 50% on my license fees going forward.

He also streamlined my OneDrive setup, combining two separate accounts into a single, centralised OneDrive. This has made managing my files and IT tasks so much easier.

Nick successfully imported all of my emails during the transition – everything is exactly where it should be with nothing lost or out of place. On top of that, he resolved ongoing issues with my Outlook calendar, which now works perfectly.

If you’re looking for someone to help with your IT, who’s fast, helpful and truly knows their stuff, I highly recommend Nick. He’s made a huge difference to my IT setup and I’m very grateful for his support.

Daniela P.

5/5

Nick was extremely patient, knowledgeable and helpful when problem solving around our WIFI issues further to changing to a new provider. He even spoke to the provider to work out what was needed. Excellent service and genuinely nice guy. Would highly recommend!

Julien P.

5/5

Nick and his amazing company, The IT Gentleman, is like no other business we have worked with. Nick's care, attention, timing and everything else he offers sets the bar so high. We will be using Nick for our IT needs for the rest of our careers without a doubt.

Stephen H.

5/5

We could not have had a more prompt or effective service from Nick for our home computing needs. I would highly recommend.