Computer Rescue IT Support - Sittingbourne

Introduction to Computer Rescue IT Support, Building 940, UK

Nestled within the Kent Science Park, Computer Rescue IT Support, located at Building 940, offers comprehensive IT solutions to businesses and individuals in Sittingbourne and the surrounding areas. With a strong focus on customer satisfaction and professionalism, this IT support company has been serving the community since 2004, building a solid reputation for excellence.

Main Services

• Computer Support and Services: Their core service includes a wide range of computer support and services, designed to keep your systems running smoothly and efficiently. From hardware repairs to software updates, their team of experienced technicians is equipped to handle all your IT needs.
• Computer Repair Service: Computer Rescue offers on-site computer repair services. They understand the importance of minimal downtime for businesses, so they strive to provide swift and effective repairs, ensuring your systems are back up and running in no time.
• Computer Security Service: In today's digital age, cybersecurity is more important than ever. Computer Rescue provides robust computer security services, including antivirus protection, network security, and data backup solutions to protect your valuable data from potential threats.
• Computer Service: Their all-encompassing computer service includes IT consulting, managed IT services, and IT project management. Whether you need help with IT strategy, system implementation, or ongoing support, Computer Rescue has you covered.
• Additional Services: They also offer services such as cloud computing, IT network assessment, backup and disaster recovery, business telecoms VOIP, and internet services.

Location and Access

Computer Rescue IT Support is situated at Building 940, Kent Science Park, on Popjak Road in Sittingbourne. The park is conveniently located just off the A249, providing easy access for clients traveling by car. For those using public transportation, Kent Science Park is served by local bus routes, with the nearest stop just a short walk away.

Upon arrival at the park, you'll find ample parking space, including a wheelchair-accessible car park, ensuring accessibility for all visitors. The building itself is wheelchair-accessible, with ramps and elevators available for those with mobility impairments.

Featured Characteristics

• On-Site Services: Computer Rescue offers on-site IT support, ensuring minimal disruption to your business operations. Their team of engineers can visit your premises to address any IT issues or perform scheduled maintenance.
• Remote Support: For non-critical issues or quick troubleshooting, their remote support service allows their technicians to connect to your devices from their base, providing swift and efficient solutions.
• Proactive Maintenance: Computer Rescue believes in preventing issues before they occur. They offer proactive maintenance services, including regular system checks and updates, to ensure your IT systems run smoothly and reliably.
• 24/7 Support: They understand that IT issues can occur at any time, which is why they offer 24/7 IT support services. Whether it's a late-night system crash or an early morning software glitch, their team is always on hand to provide assistance.

Practical Information

• Business Hours: Computer Rescue IT Support is open Monday to Friday, from 9:00 AM to 5:30 PM. However, their 24/7 support services ensure that help is always at hand, even outside of these hours.
• Contact Information:
  • Address: Building 940, 48 Popjak Road, Kent Science Park, Sittingbourne ME9 8HL, United Kingdom
  • Phone: 1795430030
  • Website: cr-it.co.uk

Positive Aspects from Customer Reviews

With an average rating of 4.9/5 from 20 Google My Business reviews, Computer Rescue IT Support has clearly made a positive impact on its clients. Some of the positive aspects mentioned in the reviews include:

• Professionalism: Many reviewers praised the professionalism of the Computer Rescue team, highlighting their knowledge, efficiency, and attention to detail.
• Responsiveness: Several customers commended the company's swift response times, both in terms of initial contact and subsequent resolution of IT issues.
• Friendliness: The friendly and approachable nature of the Computer Rescue team was another common theme in the reviews, with customers appreciating the personal touch that sets the company apart from its competitors.
• Cost-Effectiveness: Some reviewers noted the competitive pricing of Computer Rescue's services, as well as the value for money they received.
• Long-Term Relationships: A number of customers praised Computer Rescue for their long-term commitment to the client, with many having used their services for several years.

These positive aspects demonstrate Computer Rescue IT Support's commitment to providing excellent customer service, alongside their technical expertise.

👍 Reviews of Computer Rescue IT Support

Sue H.

5/5

My firm have been with Computer Rescue for My IT support since 2012. They have always been a very professional, helpful & friendly company. They are always on the other end of a phone/email and provide swift responses to my distress calls of which they always solve in a very timely manner. Everyone from Jason the director to the engineers to the support staff are brilliant and extremely approachable and no job is too small for them to assist our firm. I cannot recommend them highly enough.

Helen H.

5/5

We have used computer rescue for many many years for our company computers. They are continually fixing our IT issues, nothing is too trivial or too big for them. They are just at the other end of the phone for advice and guidance and any major issues are sorted promptly. These guys do a great job!

Sue

5/5

We have been using Computer Rescue for a number of years and find them efficient and helpful. When we did have a cyber attack issue their skilled staff helped us to resolve the issues quickly. The backup procedures they had recommended were key in getting the business back running again. Their comprehensive monitoring services and skilled staff help us to stay safe as a business.

MYRO A.

5/5

We are so glad that we found Computer Rescue! We have been with them for a few years now and can quite honestly say that their customer service is "million to one"! They are very efficient and treat you as a person not a number, so people like me who haven't got the first clue about IT can feel assured that you won't be made to feel stupid when even the little things goes wrong. I would fully recommend them to anyone.

Linda G.

5/5

Computer Rescue have a great team and are always helpful and efficient couldn't ask for more from my IT support company. Highly recommended.

Jackie L.

5/5

Computer Rescue have look after all our computer problems for 10 years, they are quick to respond and have got us out of trouble on several occasions. The guys deal with any issue we have and we are glad to have them on board!

Michelle S.

5/5

The team at Computer Rescue IT are amazing, nothing is too much trouble and they are always there to help! Super reliable and amazing customer support - highly recommend

Roland B.

5/5

McNealy Brown Limited have used Computer Rescue for over 7 years and found them to be a cost efficient provider of IT services from the provision and set up of complete networks (Hardware & software) down to the prompt solving of the simpler day to day problems that stop people working.