Sound Networks - Melksham

Introduction

Sound Networks, situated at Strattons Walk in Melksham, United Kingdom, is a leading provider of IT support services, dedicated to enhancing the productivity and workflow of businesses across Wiltshire and the West Country. With a customer-centric approach, they aim to minimize IT-related issues and streamline operations, ensuring that their clients can focus on their core activities.

Main Services

• IT Support Services: Sound Networks offers comprehensive IT support, including helpdesk services, remote support, and on-site assistance. Their team of skilled technicians is equipped to handle a wide range of IT issues, from hardware and software troubleshooting to network problems and cybersecurity threats.
• Managed IT Services: For businesses seeking proactive IT management, Sound Networks provides managed IT services. This includes regular system maintenance, updates, and monitoring to prevent issues before they occur, ensuring optimal IT infrastructure performance.
• Cloud Services: The company offers cloud services, such as migration, management, and backup solutions, to help businesses leverage the benefits of cloud technology, including scalability, accessibility, and cost-efficiency.
• Data Backup and Recovery: Sound Networks understands the critical importance of data for businesses. They provide robust data backup and recovery solutions to protect against data loss and ensure business continuity in case of disasters or accidents.
• Cybersecurity Services: In an increasingly digital world, cybersecurity is paramount. Sound Networks offers a range of security services, including risk assessments, security audits, and implementation of security protocols, to safeguard clients' data and systems.

Location and Access

Sound Networks is located at Strattons Walk, Melksham SN12 6JL, United Kingdom, situated in the heart of Melksham, a town in the county of Wiltshire. The business park is easily accessible from the A350, a major road connecting Melksham to Bath and Chippenham. The nearest train station, Melksham Station, is approximately a 15-minute walk away, with regular services to and from London Paddington, Bath Spa, and other local destinations.

For those traveling by car, there is ample parking available, including a wheelchair-accessible car park, ensuring that all clients and visitors can access the premises with ease. The area around Strattons Walk is well-served by local bus routes, with several stops nearby.

Featured Characteristics

• Personalized IT Solutions: Sound Networks understands that every business is unique. They work closely with their clients to understand their specific needs and provide tailored IT solutions that drive growth and improve efficiency.
• Expert Technicians: The team at Sound Networks comprises highly skilled and certified IT professionals. They stay up-to-date with the latest technologies and industry best practices to provide top-notch IT support and services.
• Responsive Support: Sound Networks prides itself on its responsive and efficient customer support. They offer online appointments and on-site services, ensuring that help is always at hand when clients need it most.
• Proactive IT Management: Sound Networks doesn't just react to IT issues; they proactively manage clients' IT infrastructure to prevent problems and maximize uptime. This includes regular system monitoring, updates, and maintenance.

Practical Information

• Contact Information: You can reach Sound Networks via phone at 1225701650 or visit their website at soundnetworks.net for more information.
• Business Hours: The company operates from Monday to Friday, 9:00 AM to 5:30 PM. However, they offer out-of-hours support for clients with critical IT needs.
• Service Area: Sound Networks serves businesses across Wiltshire and the West Country, including towns and cities such as Bath, Chippenham, Swindon, Trowbridge, and Westbury.

Positive Aspects from Reviews

Sound Networks has an impressive average opinion rating of 5/5 on Google My Business, based on 12 reviews. Clients have praised the company for its excellent customer service, with one reviewer commenting, "The team at Sound Networks are always helpful, professional, and go above and beyond to resolve any IT issues we have." Another client highlighted the company's prompt response times, stating, "They always respond quickly and efficiently, minimizing any downtime for our business." Other reviewers have commended Sound Networks for its knowledgeable staff, cost-effective solutions, and proactive approach to IT management.

👍 Reviews of Sound Networks

Annamarie A.

5/5

We've only been with Sound Networks for a month or two but what an experience so far. The communication from them is excellent. Throughout our migration to Sound Networks, we have been kept informed with everything that's needed doing and when they will be doing it. We've already had a bit of an obscure issue (nothing to do with them!) and they've been all over it. They tried the usual fixes but when that didn't work, they thought 'outside the box' and came up with a cunning plan. The team are very easy to deal with. We were really worried about moving to a new IT support company but I can see why Sound Networks were recommended. We wish we'd moved to them years ago!

Mike B. (.

5/5

Their support team has been amazing, keeping us online and running at full speed.
They also produced our company website and online tools, and we couldn't be more pleased with how they all function.

Ian C. (. R. G.

5/5

We have used Sound Networks for the last 10+ years, both in my previous company, as well as in my current one, and we’ve always found Paul and his team to be super responsive, technically knowledgeable and fast at rectifying any IT issues.

They’ve helped to plan our IT infrastructure for growth and use the latest tools to ensure we are always current.

Whatever the size of company you’re currently working within, Sound Networks will provide a first-class IT support service. We highly recommend them

Matthew J.

5/5

DANLERS have used Sound Networks for the past 6 years for IT support and this year they also redesigned our website from the ground up. Redesigning our website was no small task to undertake. Paul and Dan worked very hard, listened to our requirements and implemented them accurately and efficiently, they also gave some very good advise for improvements that we may have missed. The end result is a fresh, modern website, easy to maintain and a great feel when used.

Emma B.

5/5

We have used the Sound Networks Team for a couple of years and the service we have been provided has been faultless. Nothing is too much trouble - they are very patient and will explain their suggestions and processes a few times to ensure you fully understand what they need to implement. Would highly recommend!

Ian W.

5/5

Amazing service. Paul and his team jumped straight on to fixing a very complex problem with our website. We had been quoted stupid figures from other local companies, Sound Networks provided a much more realistic cost. Thanks Paul.

Zoe W.

5/5

Great company, response well to support requests which are always done in a timely manner. Would definitely recommend

Ben H.

5/5

Very knowledgeable, fast, and professional support. Always able to offer a proper solution that will work long term. Highly recommended.