Better Equipped Educational Supplies Ltd

Dear Better Equipped Hope you're doing awesome! I just had to drop you a quick note about the fantastic experience I had with Fiona from your team. Seriously, the level of customer service she provided was off the charts! Fiona went all out to help me with my order, and her patience and kindness were next level. I threw a bunch of questions and requests her way, and she handled it all like a champ. Nothing was too much trouble for her. In a world where good customer service can be hard to find, Fiona's dedication really stood out. I'm genuinely grateful for her stellar efforts. Big thanks to you and the team for consistently rocking it! And of course, a massive shoutout to Fiona – she's a total superstar.

Fantastic supplier - everything arrived packed really well and super fast. 24 hour courier as standard! Also thanks for the freebie AND chocolate bar ? Not sure why they have so many bad reviews on trustpilot, personally my experience was great! Photo shows how well everything was packed :)

Really good customer service. A short wait but friendly and prompt after I'd sent them an email. Informed of all stock pending. Good prices - hence perhaps occasional supply problems but that's what you get. When items arrived they were of perfectly good quality.

Very responsive and helpful. Equipment came quickly and well packaged via a reliable courier (parcleforce) with tracking. When a produce was out of stock I was informed quickly and given the option to change my order. I will definitely use them again.

Purchased lots of 'Recycling car with belt drive' kits which came without instructions. Jess Thornton moved heaven and earth to get us some, and kept us posted at each stage so we did not think we had been forgotten. Great service!!

I had an issue with an order, and contacted Customer Services. Monika was a great help and went above and beyond to help me. This meant that the issue was resolved quickly and effectively. Thanks again Monika ?

I would like to appreciate Better Equipped Scientific Supplier for encouragement for our participation in their monthly prize draw and the best customer service with such a reasonable prices and choices for all types of schools. Thank you so much.

bit of a mess up my side on ordering but the team have sorted it all brilliantly for me. great company and great customer service