DCI Care Ltd - Torquay

Introduction to DCI Care Ltd

DCI Care Ltd stands as a prominent figure in the provision of comprehensive care services, particularly within the Torquay area. The company positions itself as a versatile provider, catering to a diverse clientele with varying needs across different stages of life. Its services are designed to offer support and specialized care within multiple settings, ensuring accessibility to those seeking assistance from day care facilities to long-term residential options. Based at a central location in Torquay, DCI Care Ltd aims to be a reliable partner for individuals and their families navigating the complexities of healthcare and elderly support. The organization's presence is marked by its commitment to addressing the specific requirements of its diverse customer base, focusing on personalized care solutions within its operational framework.

Core Services Offered

At the heart of DCI Care Ltd's operations lie several specialized services tailored to meet distinct care requirements. The company operates as a Doctor, offering medical consultation and advice, bridging the gap between general practice and more specialized healthcare interventions. Central to their model is the Day Care Center, providing daytime assessment, treatment, and support for patients who can return home in the evening. This facility is complemented by a robust Home Care Service, bringing professional support directly to clients within the comfort and familiarity of their own residences. For those at the end of life, the company extends its expertise to include care within a Hospice setting, focusing on comfort, dignity, and quality of life. Furthermore, DCI Care Ltd manages full-service facilities such as a Hospital, offering structured, inpatient care, and operates a Nursing home, providing attentive, professional care for elderly or dependent individuals requiring round-the-clock support. Finally, the company also administers a Retirement Centre, catering to the needs of seniors seeking an active, supported lifestyle during their retirement years.

• Doctor Services: Providing medical advice and consultations, potentially acting as a primary point of contact for health matters.
• Day Care Center: Offers daytime clinical assessments, treatments (including minor procedures), and therapies within a dedicated facility.
• Home Care Service: Deploys trained staff to clients' homes to deliver nursing, personal care, companionship, and assistance with daily living activities.
• Hospice Care: Focuses on palliative and supportive care for patients with terminal illnesses, aiming to improve quality of life and manage symptoms.
• Hospital Services: Involves managing or providing care within a hospital environment, likely including inpatient treatment and specialized medical interventions.
• Nursing Home (Care Home): Provides long-term residential care, including personal care, nursing support, and assistance with daily routines for residents with significant care needs.
• Retirement Centre: Offers residential accommodation and support tailored for retirees, potentially including social activities, meals, and assistance with non-medical daily tasks.

Dedicated Facilities and Amenities

DCI Care Ltd's infrastructure includes dedicated facilities designed to support its various service lines. A key feature noted is the inclusion of a Toilet within their premises, indicating attention to basic but essential amenities for patient comfort and dignity, particularly relevant in healthcare environments. This focus on physical comfort underscores their commitment to creating welcoming and functional spaces for those under their care. While the primary facility details are associated with their Torquay base, it's important to note the company's scope suggests these amenities might be integrated across different care settings they operate, although specific details for each location might vary.

Location and Accessibility

For individuals seeking care services, the physical location of DCI Care Ltd is a crucial factor. Situated at 4 The Old Town Hall, Manor Rd, Torquay TQ1 3JS, the center is strategically positioned within the town, making it potentially accessible to both local residents and those from surrounding areas. Torquay, located in Devon, England, is a seaside town known for its coastal scenery and amenities, providing a specific demographic and setting for the services offered. The company provides contact information to facilitate inquiries and visits, including a telephone number and website address. This location allows for direct access to the Day Care Center and potentially other services based from this address. The specific postcode (TQ1 3JS) aids in navigation and geolocation for prospective clients seeking to visit the facility or understand its reach within the local community.

Contact Information and Digital Presence

Effective communication is paramount for individuals exploring care options. DCI Care Ltd offers multiple channels for contact. The primary telephone line is available at 01803311045. This direct line provides a means for potential clients to inquire about services, schedule appointments, or seek clarification on operational details. Additionally, the company maintains an official online presence through its website, accessible at dcicare.co.uk. This digital platform likely serves as a repository for detailed service descriptions, information regarding facilities, staff credentials (where applicable), testimonials, and potentially online booking or inquiry forms. Utilizing both traditional phone contact and a dedicated website demonstrates a modern approach to reaching out to clients and managing service inquiries efficiently.

Client Feedback and Reputation

Understanding the experiences of existing clients is a vital component of assessing the quality of care provided by any service provider. DCI Care Ltd maintains a presence on platforms like Google My Business, where it has accumulated a total of 4 reviews from the community. These reviews serve as testimonials reflecting the experiences of individuals or families who have interacted with their services. The average rating derived from these reviews stands at a respectable 4 out of 5 stars, indicating a generally positive perception among those who have chosen DCI Care Ltd. This feedback, while limited in volume, offers potential clients a glimpse into the practical aspects of receiving care from the company, touching upon areas such as staff professionalism, responsiveness, and the overall standard of service delivery.

Relevance for Potential Clients

For an individual seeking care services, particularly within the Torquay area, DCI Care Ltd presents a multi-faceted option. The breadth of services offered—from specialized medical consultation and day care to home-based support and long-term residential care—suggests that the company can potentially address needs at various levels of dependency and health status. Those specifically interested in day care, home care, or nursing home facilities might find DCI Care Ltd particularly relevant. The company's focus on providing care across different settings, coupled with its central Torquay location and online accessibility, makes it a notable entity for anyone researching elderly care, post-operative recovery support, or assistance for individuals requiring ongoing medical or personal care support. The average rating and number of reviews, while modest, provide a starting point for gauging client satisfaction before making direct contact.

👍 Reviews of DCI Care Ltd

Aneta K.

1/5

I am disgusted! One of your clients moved in next door. Since she moved in she destroyed everything i had outside my house by throwing my stuff down the stairs. Most of the time she was unattended or carer didn't care that she's throwing my stuff down. Once she came into my house locked herself in sat in my living room and smoked a cigarette while i was in my babies room with him. Carer didn't know where she went. She's banging on walls after midnight and won't let our family sleep. She was throwing stuff through my letterbox constantly. Carers knew i have a child who might easily swallow all the jewellery or other stuff she puts through letter box. After asking a manager for paying for all broken stuff she said she'll get back to me. It's been over three months. I didn't get a broken penny because i don't have receipts.
This is a joke. Don't use their agency. They don't care about the people they should care of.

Dumisani N.

5/5

Kumbirayi M.

5/5

Ratidzo T.

5/5