Ferguson Motor Repairs - Seaham

Ferguson Motor Repairs: A Trusted Automotive Service Provider

Ferguson Motor Repairs is a well-established auto repair shop and car inspection station located in Seaham, United Kingdom. Situated at Address: Mary St, Seaham SR7 7JT, the business has earned a solid reputation for its reliable services and commitment to customer satisfaction. Customers consistently praise the shop's responsiveness and dedication to resolving vehicle issues efficiently. The phone number for inquiries and bookings is Phone: 1915819232. For more detailed information and to view their impressive portfolio, visitors can explore their Website: fergusonmotorrepairsltd.co.uk.

Services Offered

Ferguson Motor Repairs offers a comprehensive range of automotive services designed to meet the diverse needs of vehicle owners. Their core expertise lies in general vehicle maintenance and repair, encompassing everything from routine servicing to more complex diagnostic and mechanical work. They specialize in diagnosing and rectifying various engine problems, electrical faults, and transmission issues. Furthermore, as a certified car inspection station, they conduct thorough vehicle inspections to ensure compliance with safety and environmental regulations. This ensures that vehicles are roadworthy and meet the necessary standards.

Key Features and Amenities

• Wheelchair-Accessible Car Park: Demonstrating a commitment to inclusivity, Ferguson Motor Repairs provides a wheelchair-accessible car park, facilitating easy access for all customers.
• Mechanic Expertise: The team consists of experienced and qualified mechanics dedicated to providing quality workmanship and expert advice.
• Convenient Facilities: A toilet is available on-site for customer convenience.
• Flexible Payment Options: Customers can utilize various payment methods, including Credit cards, Debit cards, and NFC mobile payments, streamlining the payment process.
• Appointment Recommended: While walk-ins are often accommodated, appointments are recommended to ensure prompt service and dedicated attention.

Customer Feedback and Reputation

Ferguson Motor Repairs boasts a strong positive reputation, evidenced by the impressive 155 reviews on Google My Business. The average opinion is 4.8/5, reflecting a high level of customer satisfaction. Feedback consistently highlights the shop's efficiency, friendly service, and ability to quickly resolve vehicle problems. Many customers appreciate the proactive communication and the willingness to go the extra mile to ensure their satisfaction. One customer’s experience particularly illustrates the shop's responsiveness – a vehicle developed a battery drainage issue overnight, and despite being a walk-in customer, the mechanics were able to diagnose and repair the problem efficiently, providing a call to inform the customer of the progress and arranging for the vehicle’s return. This exemplifies their dedication to providing excellent service, even with limited notice. The shop’s commitment to finding solutions quickly and effectively contributes significantly to its positive reputation. This emphasis on customer care, coupled with their technical expertise, has fostered a loyal clientele.

Contact Information & Location

Address: Mary St, Seaham SR7 7JT, United Kingdom
Phone: 1915819232
Website: fergusonmotorrepairsltd.co.uk

Ferguson Motor Repairs is strategically located in Seaham, making it easily accessible to residents and businesses in the area. The shop’s convenient location and comprehensive services position it as a reliable choice for all vehicle maintenance and repair needs. The business consistently strives to provide a professional and trustworthy service, building lasting relationships with its customers.

👍 Reviews of Ferguson Motor Repairs

Andy B.

4/5

Good service, would use again.

David B.

5/5

Car developed problem which caused battery to drain overnight. With no appointment I went down to Fergusons. Left car they put it on computer fixed it. Gave me a call early afternoon to take it away to try it. If problem solved pop back to pay.
Can't beat that!

Alan E.

5/5

This garage can’t do enough for you. They were very good when I broke down recently. It was only a minor faul but it was diagnosed and quickly put right. Very competetive price wise. Book in for a full service and approx 2 hours later you’ve got the car back. Better than all day at a main dealer. Travis and his staff 5 star

Judith M.

1/5

First time I've used this garage and I would never use it again. Totally ripped off. Had timing belt replaced. Booked in and was told it would take 3-4 hours. Date put back 2 weeks owing to "urgent family holidays". Took it in 8am on agreed date expecting to pick it up after lunch. Took 2 days. Wouldn't answer the phone when I rang for an update. Walked to garage in the rain to be told it wasn't ready. When I asked what the problem was he developed a really bad attitude and was really rude. Charged me £600 for what should have been a £300-£400 job. No breakdown on the bill. No doubt he was charging me a fortune for labour as it had taken 2 days but I had passed the garage 3 times during those 2 day only to see the car just sitting not being worked on. Absolute disgrace, wouldn't recommend at all

Lydia

5/5

Today I have collected my car after MOT. My car was previously making all kind of noises. After the repairs they have done, respecting the quote they said previously, my car is running as a new. Very silence and soft driving. I recommend this garage 100%. Thank you Travis and your team!

Mark K.

5/5

Always spot on. Priced fairly and mechanics are efficient. The downside is they are really popular so it takes an age to get through on the phone so don't expect to get your car in the next day. If you want work doing plan well ahead!! Mot, service, diagnostics, car maintenance available.

Elizabeth F.

5/5

Began using this garage when my son bought his first car. They have done a lot of work for him since as he insists on buying very old Japanese cars. Since then myself , other son and his wife have always took cars along.
Always get good service. All friendly in garage. Price always what was quoted. If anything additional needed will contact you to agree before work carried out.
Definitely reccomend ( or maybe not as I may struggle to get an appointment). 10/10.

Ian S.

5/5

Trav and the guys have always been brilliant they have looked after our vehicles for years now. Would highly recommend them always a pleasure to have the car serviced mot brakes etc done by top professionals 👍👍