Hemmings & Reynolds - Chelmsford

Hemmings & Reynolds: A Trusted Automotive Specialist

Hemmings & Reynolds is a highly regarded auto repair shop located in Chelmsford, Essex, United Kingdom. Situated at 70 Navigation Rd, Chelmsford CM2 6ND, the business has steadily built a reputation for providing reliable and efficient automotive services to a diverse clientele. With a strong emphasis on customer satisfaction and technical expertise, they cater to a wide range of vehicle makes and models. The facility is designed to offer a welcoming and professional environment, and their commitment to accessibility is evident through the inclusion of a wheelchair-accessible car park, ensuring that all customers can easily access the premises.

Contact Information and Accessibility

For those seeking immediate assistance, Hemmings & Reynolds offers convenient contact options. Their primary contact method is via telephone at 1245265786. While a dedicated website is currently unavailable, potential clients can readily locate the shop’s address and contact details through online searches. The business operates with a clear understanding of modern payment methods, accepting credit cards, debit cards, and NFC mobile payments, streamlining the transaction process for customers. It's strongly recommended to make appointments in advance, particularly during peak periods, to guarantee availability and minimize waiting times. This proactive approach demonstrates their commitment to providing a seamless and efficient service.

Services Offered and Expertise

Hemmings & Reynolds specializes in a comprehensive suite of auto repair services. Their skilled mechanics possess extensive experience in diagnosing and rectifying a variety of automotive issues. They routinely handle routine maintenance tasks, such as oil changes and filter replacements, alongside more complex repairs, including engine diagnostics, electrical system troubleshooting, and brake system overhauls. Furthermore, the team is adept at addressing specific vehicle needs, demonstrating a particular proficiency in working on European vehicles, notably BMWs. As highlighted by a recent customer testimonial, their ability to quickly resolve issues like bonnet problems and headlight malfunctions is truly impressive. The shop emphasizes a meticulous approach to all repairs, utilizing quality parts and adhering to industry best practices. Their dedication to precision ensures that vehicles are returned to customers in optimal condition.

Customer Feedback and Reputation

The positive feedback received by Hemmings & Reynolds is a testament to their dedication to quality service and customer care. Currently, the company boasts 45 reviews on Google My Business, reflecting a consistently high level of satisfaction among their clientele. The average opinion is a remarkable 4.8 out of 5 stars, indicating a strong level of trust and confidence. Customers frequently commend the technicians for their professionalism and honesty. Many appreciate the shop’s willingness to explain repairs clearly and provide transparent cost estimates. The emphasis on clear communication and straightforward dealings fosters long-term customer relationships. It’s clear that the team prioritizes building trust and ensuring that customers feel informed and valued throughout the repair process. They consistently strive to exceed expectations, solidifying their position as a preferred automotive service provider in the local area. The ability to address complex issues within a 24-hour timeframe, as exemplified by a recent customer’s experience, underscores their operational efficiency and technical capabilities. The commitment to providing quick and effective solutions is a key differentiator for Hemmings & Reynolds.

Additional Amenities

• Toilet facilities are available for customer convenience.
• The shop maintains a clean and organized workspace, reflecting a commitment to professionalism and hygiene.

In summary, Hemmings & Reynolds presents itself as a reliable and customer-focused auto repair shop in Chelmsford. Their convenient location, accessible facilities, and skilled technicians make them an excellent choice for vehicle owners seeking quality service and expert attention. The emphasis on responsiveness, transparency, and customer satisfaction contributes to their strong reputation within the community.

👍 Reviews of Hemmings & Reynolds

Al H.

5/5

Thoroughly decent chaps, helpful professional and honest.
Not from round these parts I was visiting friends recently when I developed an issue with the bonnet of my BMW. The local BMW dealership said would it need booking in for diagnostic tests… and that would mean a wait of a month for an available date, Hemmings & Reynolds had the problem bonnet and a separate issue with a headlight sorted within 24hrs!
I cannot recommend these chaps highly enough !! Top guys!!!

Jacquie L.

5/5

Took my DIL car as an emergency for them to run a diagnostic. They don't actually do the job required there for this fix,but gave me the conract details for 2 other repair places & feedback, telling me exactly what to say.
They were so helpful & friendly.
Didn't even know they were there, actually drove past.
Definitely worth trying them, especially if like me you know nothing about cars - they won't try to rip you off.

john D.

5/5

Been using H & R for over 20 years. Honest reliable garage and mechanics. Roy and Howard have always looked us and I won’t go anywhere else. Highly recommended.

Jane C.

4/5

Roy and Howard have been mending our cars for years. A local garage that do what we need. They check, if prices are high, before carrying out the work. They give advice and explain what has gone wrong with the car. Lovely

Paul G.

4/5

Find out once sorted but stars for information, flexibility and no "airs and graces" - strike me as mechanics rather than service salesmen

Two weeks on probably push to 5 stars - highly recommend especially if your dealer prefers quick and expensive - tested, assessed, priced and delivered solution on time

Dharmendra G.

1/5

I have been booked for early diagnose and price estimation so that next day he can carry out the required work if ageeed on work n price. Asked me to drop the car at 11:00 and by 16:00 didn’t get chance to look at what’s wrong with the car. Promised me to call back me but no calls and when I called then told to me booked for tomorrow. Then why that guy asked me to drop the car today if needs to be looked at tomorrow. When I challenged this then become very very rude and said - go somewhere else. Very unprofessional and rude guy. Never recommend anyone. Compete time waster.

Ellis S.

5/5

Took my car in for a service before lockdown. Gave me the complete run down and some great advice as to where I could get some more of the technical problems ironed out.
Very good service, would highly recommend. Thanks Roy.

Arpana M.

5/5

Amazing customer service and fair quotes . Very friendly owners. I had MOT and servicing done for the first time and will definitely be a returning customer.