Kids Collective - Altrincham

Address: 27 Warwick Rd, Hale, Altrincham WA15 9NP, United Kingdom.
Phone: 1619800003.
Website: kids-collective.co.uk
Specialties: After school program, Children's club, Summer camp organizer.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Kids Collective

☎️1619800003

Discover Kids Collective: A Premier After School and Summer Camp Destination

Nestled at 27 Warwick Rd, Hale, Altrincham WA15 9NP, United Kingdom, Kids Collective stands out as a go-to destination for parents seeking quality after school programs, children's clubs, and summer camp organizers. With a dedicated phone line at 1619800003 and a comprehensive website at kids-collective.co.uk, families can easily connect with this esteemed organization.

Key Features:
- After School Program: Designed to provide a safe and enriching environment for children after school hours.
- Children's Club: Offering a range of activities tailored to stimulate children's minds and foster social skills.
- Summer Camp Organizer: Expertly planning engaging and educational summer camps for kids.

Accessibility:
Parents will appreciate the wheelchair accessible entrance and parking lot, ensuring that Kids Collective is welcoming to everyone, including those with mobility challenges.

Opinions and Ratings:
With 7 reviews on Google My Business, the average opinion scores a commendable 3.3/5. This indicates a generally positive experience among the clients but also suggests there's room for improvement in certain areas.

Information for Prospective Visitors:
When considering visiting or enrolling your child, here's what you should keep in mind:
- Contact Information: For inquiries, feel free to call them directly using the provided phone number.
- Online Presence: Check out their website for detailed programs, fees, and enrollment processes.
- Accessibility: Ensure the venue's accessibility meets your needs before planning a visit.

Final Recommendation:
If you're on the lookout for a reliable and engaging after school program, children's club, or summer camp organizer, Kids Collective is definitely worth reaching out to. Their commitment to providing a safe and stimulating environment for children is evident, and despite the average rating, many parents find value in their services. Don't hesitate to contact them through their website to discuss how they can benefit your child's development and enjoyment. Whether you're considering weekly after-school activities or a fun-filled summer, Kids Collective promises to deliver a memorable experience for your little ones.

For those interested in learning more or taking the next step, head over to their website at kids-collective.co.uk and explore the opportunities available. Your child's future could be just a call away

👍 Reviews of Kids Collective

B

1/5

I am deeply troubled by how my son's recent incident at Kids Collective was handled. My partner received a phone call in the morning informing us of an incident involving our 5-year-old son and a staff member, which was reported as severe. Despite our inquiries, we were only told that our son unintentionally poked the staff member in the groin while playing. We requested more information, but the answers provided were unsatisfactory.

After requesting to speak with the staff member involved, my partner was alarmed by her comment that she needed to prevent such incidents from happening again to little girls, as if the incident was a major threat to their safety from a 5-year old. This statement was particularly concerning because it suggested that the staff member had formed an inappropriate assumption about our son's behaviour, despite the incident being initially described as unintentional. It raises serious questions about the staff member's professionalism and judgement, and underscores our concerns about the adequacy of the training and supervision provided to the staff at Kids Collective.

Despite my partner's persistence in asking for more information, the staff member abruptly passed the phone to someone else, leaving her with unanswered questions and no choice but to drive to the school to seek further clarification. However, even when she finally received a report, it failed to provide adequate and objective details about the incident. Instead, it read more like a victim impact statement, omitting crucial information about the context and nature of the incident, such as the fact that it occurred during play and was unintentional. This lack of transparency and accuracy in the report raises serious concerns about the reliability of the information provided by the staff at Kids Collective, and their commitment to ensuring the safety and well-being of the children in their care. It is imperative that the management takes swift action to address these issues and provide us with a satisfactory explanation and resolution.

These concerns were raised with the manager over the phone, only to find out that a different report had been obtained from the staff member involved, which still omitted any reference to play or the unintentional nature of the incident. This was particularly troubling, given that two employees had confirmed these facts over the phone. It appears that there are significant discrepancies between the various reports and accounts of the incident, which further undermines our confidence in the transparency and professionalism of the staff at Kids Collective. We urge the management to conduct a thorough investigation into this matter and provide us with a full and accurate account of what happened, as well as steps taken to prevent such incidents from happening in the future.

This situation has raised significant concerns about how the incident was handled, particularly regarding the accuracy and validity of the reports provided by the staff members responsible for our children's safety. We are deeply worried about our son's well-being and safety at Kids Collective, given the inconsistencies in the accounts of what happened, the failure to provide adequate information and the inappropriate comments made by a staff member. It is crucial that the management takes prompt and effective action to address our concerns and ensure that all staff members are properly trained to handle such incidents in a responsible and professional manner.

Claire D.

5/5

My daughter has been to Kids Collective holiday clubs several times and absolutely loves it. The staff are so much fun and I struggle to pull her away at the end of the day!