Lucid Systems Ltd - Ipswich

Lucid Systems Ltd: A Premier IT Solutions Provider

Lucid Systems Ltd is a highly regarded computer support and services provider strategically located at Blue Sky Business Centre, Silver Hill, Hintlesham, Ipswich IP8 3NJ, United Kingdom. The company operates as a vital business-to-business resource, offering a comprehensive suite of IT solutions designed to empower organizations and ensure seamless technological operations. With a dedicated team of experienced computer consultants and network specialists, Lucid Systems is committed to delivering exceptional service and fostering long-term partnerships.

Core Services & Specializations

Lucid Systems’ core competencies encompass a wide range of critical IT functions. They specialize in:

• Computer Support and Services: Providing immediate assistance with hardware and software issues, troubleshooting, and preventative maintenance to minimize downtime.
• Business to Business Service: Tailoring IT solutions to the specific needs of other businesses, fostering efficiency and growth.
• Computer Consultant: Offering expert advice and guidance on IT strategy, infrastructure planning, and technology adoption.
• Computer Networking Service: Designing, implementing, and managing robust and secure network infrastructure to support business operations.
• Computer Security Service: Protecting valuable data and systems through proactive security measures, vulnerability assessments, and incident response planning.
• Telecommunications Service Provider: Supplying and managing communication technologies, including phone systems and data networks.

The company prides itself on its proactive approach, anticipating potential issues before they disrupt operations. They understand that technology is a crucial component of modern business, and their goal is to ensure clients can focus on their core competencies without worrying about IT complexities.

Accessibility and User Experience

Lucid Systems Ltd is dedicated to providing an accessible and inclusive environment for all clients. The Blue Sky Business Centre location is easily accessible and features:

• Wheelchair-Accessible Car Park: Ensuring convenient parking for individuals with mobility limitations.
• Wheelchair-Accessible Entrance: Providing a smooth and level access point into the building.
• Wheelchair-Accessible Seating: Offering comfortable seating options for clients with mobility needs.
• Wheelchair-Accessible Toilet: A fully accessible restroom facility is available on-site.
• Gender-Neutral Toilets: Demonstrating a commitment to inclusivity and providing options for all individuals.
• LGBTQ+ Friendly: A welcoming and supportive environment for the LGBTQ+ community.
• Transgender Safe Space: Ensuring a safe and respectful space for transgender individuals.
• Online Appointments: Convenient scheduling options for clients who prefer virtual consultations.
• On-Site Services: Providing in-person support and assistance when needed.
• Language Assistance: Offering support in multiple languages to cater to a diverse clientele.

The company’s dedication to accessibility extends beyond physical infrastructure, reflecting a broader commitment to serving a wide range of clients with diverse needs. Appointments are required to ensure adequate preparation and personalized attention.

Client Feedback & Reputation

Lucid Systems Ltd consistently receives positive feedback from its clients. As evidenced by its strong presence on Google My Business, the company boasts an impressive average rating of 4.9/5 based on 88 reviews. These reviews consistently highlight the professionalism, responsiveness, and technical expertise of the team. Clients frequently praise the clarity of explanations and the effective solutions provided. The emphasis on customer service is a key differentiator, creating a positive and trustworthy experience.

The website, lucidsystems.co.uk, offers further details about the company’s services and capabilities. For immediate assistance, clients can reach Lucid Systems at 1473355199. They are readily available to schedule online appointments and discuss specific IT requirements.

👍 Reviews of Lucid Systems Ltd

Brandon W.

5/5

I had a fantastic experience with this IT support company. The team was professional, responsive, and very knowledgeable. They quickly identified and resolved my issue, and explained everything in a way that was easy to understand. Their customer service was excellent from start to finish. I highly recommend them to anyone in need of reliable IT support

Matthew S.

5/5

Exceptional service from Lucid Their team is incredibly responsive, knowledgeable, and proactive in addressing our IT needs. From seamless cybersecurity solutions to efficient network management, they’ve kept our systems running smoothly with minimal downtime. Highly recommended and will
Certainly be using again.

Katrina L.

5/5

We have had a great experience with Lucid Systems over the years. Their team is consistently responsive and proactive, always quick to assist whenever we have an issue or question. A special mention to Karl, whose expertise, clear communication, and calm approach has been invaluable.

MICHAEL S.

5/5

Professional, friendly service and very customer focused. They excelled where others failed. Will continue to use Lucid Systems and highly recommend their services

Ed B.

5/5

Absolutely exceptional service always from lucid they always keep my business on track would def recommend.

Rukshar M.

5/5

Ben has been excellent in resolving the issue with my SQL installation. It took him just a couple of minutes. He is highly skilled and a great colleague. Highly recommended. Overall very happy with the promptness.

Nigel V.

5/5

We transitioned to Lucid 8 years ago for all our IT and phone support which, if I can recall, was a seamless process, I certainly would have remembered if it wasn’t so!

The team have always provided a caring level of support and are reactive and have great personalities too, sorry but this is rarer in some IT cases!, resulting in forging strong relationships and an understanding to how our business works and performs.

Outside of the standard support, when we are considering changes and/or have our own CRM software issues, they happily advise and consult.

I would highly recommend their services and won’t be looking to change for the foreseeable and never consider taking wider quotations when approached many times as they offer a much deeper level of service to cost alone.

Rob S.

5/5

Callum Mason took time to resolve a very tricky but important issue for me. He was very professional and diligent and kept me aware of the process. The solution took time to resolve and Callum followed up 24 hours later to check to see if the solution had worked.

Excellent service