Nuffield Health Taunton Fitness & Wellbeing Gym - Taunton

Chris

If you are choosing a gym for January 2025 and see special offers, you should be aware that Nuffield are hiking their prices.

In May 2023 they increased the membership price by £36 a year, then again in March 2024 and in Jan 2025 increasing by a further £60 annually. So in two years the price has increased by £132 per year!

The swimming pool is under maintenance for the whole month of December, I really hope they are fixing the loose and missing tiles in the pool. You could only suspend your membership entirely, no discount for half of the facilities not being available if you wanted to use the gym.

Notice how on Facebook / Instagram any posts about maintenance and closures, they disable any comments.

Prior to this in the last year the pool & spa were regularly having issues with chemicals and filters, water too cloudy, pool regularly shut. See attached text messages from last year.

Like another review said, fixing the equipment takes too long, every week and even today there are rowing and running machines out of action.

With all these issues they shouldn’t be increasing the membership by so much, hence the negative review sadly.

Jay S. W.

I appreciate the efforts of the staff at Nuffield Health Taunton, who have always been pleasant and approachable. However, I no longer feel that my membership represents good value for money due to the frequent unavailability of various amenities. The atmosphere in the spa and sauna is often disruptive to what should be a peaceful environment, and I have ongoing concerns about hygiene, particularly in the steam room.

I was also disappointed to be informed of a price increase immediately after the poolside facilities had been closed for a month, which felt poorly timed. While the gym itself is adequate, these issues have led me to the decision not to renew my membership. Unfortunately, I can no longer recommend Nuffield Health Taunton.

James J.

Really starting to get annoyed with this place. Staff are friendly and helpful but the equipment is not fit for purpose. The pics below are from 1 gym session. At any point in time a huge proportion of the equipment is not working or unserviceable. Couple that with the pool being out of service on a regular basis and you have to question why we are paying such a high membership price. If technogym can’t provide the servicing and parts they promised then break contract and use somebody else who can as your members are getting very fed up now. Puregym is looking more and more attractive……SORT IT OUT!

Tristan L.

Great gym, staff are friendly, free pool for the kids on every Saturday. Few people in particular, always have a smile and very welcoming:
Gemma (think we all know Gemma! - nevertheless always consistently customer friendly)

Caleb - Bubbly and courteous

Patricia - Always with a smile

Some of the equipment has been out for a while but I believe this is just circumstantial with the contractor, which as we all know your hands can be tied. Still the best place for everything you need in one place in Taunton. Think some people just need to look behind the curtains before jumping to conclusion.

James C.

Great to see the dream team in action tonight! Nicolia, Patricia and Isla - nice work ladies, the gym floor the cleanest I’ve seen it for a number of weeks, the weights stacked with perfect symmetry, front of house super clean and smiles all around from the three musketeers! Thank you 🤩

Rich P.

Very good members of staff. Caleb is a wonderful representation for the business at front of house. I dealt with him today along with Gemma who was as equally pleasant and competent at helping me with my query.

Great job guys.

Aimee C.

I joined this gym as it used to be quite 'upmarket' & the facilities were so good. Sadly its gone down hill massively & is now very dated - machines always out of order, sauna / hydro pool broken & takes yonks to repair, then when repaired, not repaired properly! Cleaning not up to scratch, dirty old mats & cubicle curtain that is older than me - the cleaners seem to just stand in the changing rooms talking in their own language creating quite an off putting, unwelcoming atmosphere. Definitely not 'upmarket' in any shape or form anymore. I've cancelled my membership after 7 years....

Alan T.

So the center is clean and Tidy, the front desk staff are very unhelpfull and not sure how to resolve promblems which then make me have to wait for the to look in to the issue and there not the quickest at resolve issues. They expect Homeopathic issues and dont want to resolve it when these issue happen.

How ever the 5 star would have to be Noah PT trainer amazing person and goes above and beyond I wish the whole recpection team had the same as Noah and give that little bit of time to fix prombles and make people welcome. Not everyone has a good head space some suffer from Anxiety depression and much more you don't know what you can deal with when dealing with Public. I have to say some times people need confidence.

I feel the Reception staff are more intrested in talking behide the dest with their team instead of helping to resolve issues or promblems plus they pass it on to other people.

Noah as truly made me wellcome and truly wanted to help me the areas other department should deal with. Also to top it off the duty manager and operacional manager were kind and respect to them it's a shame you miss the customer training with the guys at the front Desk.

My confidence is very up and down and I have to say I have throught about leaving the center because I'm just always hitting a wal when I require help. Noah as truly incourage me to give you guys a chance.

Like others have said Nuffield was very up market once but now its gone down hill. You have teenagers and young adults who wish to be stupid in the changing room when you speak to staffa out it or the staff see it they don't care.