Royal Mail - West Wickham Delivery Office - West Wickham

Royal Mail - West Wickham Delivery Office: A Comprehensive Overview

The Royal Mail – West Wickham Delivery Office, strategically located at 92 Station Rd, West Wickham BR4 0QE, United Kingdom, serves as a vital hub for postal services within the local community. This established facility offers a comprehensive range of shipping and mailing solutions, catering to both individual and business needs. With a dedicated team and a commitment to efficiency, the West Wickham office provides a reliable gateway for connecting people and businesses across the nation and internationally. The office’s telephone number is 3457740740, and users can access further information and services through their website: royalmail.com. It’s important to note that the office offers a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility for all patrons.

Services Offered

The Royal Mail – West Wickham Delivery Office provides a full spectrum of postal services, including:

• Letter Posting: Standard and recorded delivery options for letters and postcards.
• Parcel Delivery: A convenient service for sending and receiving parcels, with options for tracking and insurance.
• International Mail: Services for sending mail and parcels to destinations worldwide.
• Special Delivery: Guaranteed next-day delivery for important documents and time-sensitive items.
• Bulk Mail Services: Tailored solutions for businesses sending large volumes of mail.
• Returns Service: A convenient way to return unwanted items.

Location and Accessibility

The office’s location at 92 Station Rd, West Wickham BR4 0QE, makes it easily accessible by car and public transport. Situated in the heart of West Wickham, it’s a well-known and frequented location for residents and businesses alike. The wheelchair-accessible entrance is a crucial feature, ensuring that individuals with mobility challenges can readily access the services offered. Parking is available in the surrounding area, although availability may vary. Nearby bus routes provide additional connectivity to the wider area.

Customer Feedback and Reputation

The Royal Mail – West Wickham Delivery Office currently maintains an average customer opinion of 3/5 based on reviews on Google My Business. While this indicates room for improvement, it also suggests a generally positive experience for many users. The office appears to be valued for its reliable service and the helpfulness of its staff. Instances of exceptional customer service, such as the dedicated assistance provided by Gail Reardon who went above and beyond to print a label, highlight the positive interactions that occur regularly. The consistent presence of staff members willing to assist with complex mailing needs – like printing labels – demonstrates a strong commitment to customer support. The office’s responsiveness to customer inquiries and its proactive approach to resolving issues contribute to its overall standing within the community.

Further Information and Contact Details

For detailed information on specific services, pricing, and operating hours, we recommend visiting the Royal Mail website: royalmail.com. Alternatively, you can contact the office directly at 3457740740. The Royal Mail strives to provide clear and concise information to its customers, ensuring a seamless and efficient experience. The office’s commitment to transparency and customer satisfaction is evident in its readily available contact details and comprehensive online resources. It’s advisable to check the website for any temporary changes to operating hours or service availability.

Key Features Summary

• Location: 92 Station Rd, West Wickham BR4 0QE
• Phone: 3457740740
• Website: royalmail.com
• Services: Shipping, Mailing, Parcel Delivery, International Mail
• Accessibility: Wheelchair Accessible

The Royal Mail – West Wickham Delivery Office remains a dependable resource for postal needs within the West Wickham area, combining traditional postal services with a commitment to accessibility and customer support.

👍 Reviews of Royal Mail - West Wickham Delivery Office

Gail R.

5/5

The lady who delivers to Springfield Gardens is so lovely she went and printed me a label which show she goes above and beyond Gail Reardon

Telika B.

1/5

Very useless delivery drivers that don’t attempt deliveries and don’t wait at the door. I’ve been home and waiting for all 3 attempts and each time they lie saying I wasn’t home

hasan H.

1/5

Well Thursdays it says is open but is not. Had leave work early very disappointing meant to be open 4 to 7pm

Faith T.

5/5

Opening times on their website used to be incorrect but they’ve corrected the error. Went to get my parcel but didn’t have an ID on me but the gentleman was so kind and gave me other options to verify my identity. The workers are actually very polite even though it’s a very small depot

Hi U.

1/5

I believe they moved or closed. No one here at all 8:10 am now.

Ed W.

1/5

Absolutely appalling.
They only have one job.... to deliver post and parcels... and they can't even be bothered to do that.
Typical public sector mentality of "we hate our job, but we have a job for life, so we will treat you all with contempt".
Unprofessional and really don't care

Oh, and there automated telephone answering system.... I am sure it deliberately mis-understands you, and mis-directs you, so you spend longer on the line, earning them a nice little extra back pocket cash

Mick J.

1/5

Not open Thursday from 4pm. Will have to wait to more days to collect my parcel. Totally wrong information on their webpage.

robdarlo

1/5

Checked the opening times - went there - closed. This has happened on multiple occasions throughout my time of living in west wickham - very poor service