Snap Fitness Crewe - Crewe

Oliver H.

Having been at Snap Fitness Crewe a year now my honest review is:

Positives: Although small it's pretty quiet even at peak times and has 24/7 access. The strength equipment is decent quality (better than Pure) although a bit limited in different types per muscle group. Price is fine and better value if you sign up for a whole year and pay in advance which I did.

Negatives: As above, it's a small gym and so a limited amount of equipment. The music in there is terrible and just some guy on his keyboard and so everyone wear's headphones which actually limits any social interaction which is a shame.

Natraj H.

Terrible experience with Worth. I canceled my membership in person at the desk back in October, yet they continued to charge me until March—despite having no record of me checking in since November. When I raised the issue, they were unhelpful and failed to resolve it properly. This feels like a deliberate attempt to take money unfairly. A company that ignores legitimate cancellations and continues charging without consent is not one I can trust. Be very cautious before signing up! Read the review about cancellations of membership below. I’m not the first nor will be the last victim.

Ed W.

Head office and the director have let this gym go to ruins. It’s poorly maintained with the showers leaking onto the cross trainers below, while being overpriced for the area with an outdated membership scheme. There are at least 10 competitors in the Crewe and Nantwich area I can think of that I’d rather join than snap fitness it’s an awful brand to train or work at.

Michael A.

Unfortunately it is a shame that I have to leave such a review after being a member of the gym for so long and enjoyed the facilities.I had requested cancellation of gym membership and got acknowledgement that it would be cancelled, only to realise several months later that I am still being charged..Raisdd a query and for over 2 months only correspondence fron them was that issue was with their regional manager.. Reading through the reviews other people have had the same issues, seems very unethical to me. Easy to sign up but a nightmare to cancel with customer service being poor ! Over 2 months and nothing, unacceptable really...

Ryan M.

This gym is great! The staff are all really friendly and you get a sense of community in there, people are happy to say hello and speak to each other. It has everything you need.

Crispen S.

My two daughters and I joined the gym as it is close to home. I regret not having read the reviews before joining :(. The facility is limited but fine if you choose to go during quieter times. Hence the 2 stars. The customer service is atrocious.

We needed to cancel and put in out notice of cancellation. For all three of us they continued to take money after the notice period. One daughter asked for her membership to be cancelled on the 1st of July. They took two additional payments from her account and refunded one after a complaint. My other daughter and I managed to get refunds as well after complaints.

Very unethical!! Not sure if it is a local problem or across their gyms.

Dylan A.

SCAMMERS. Wish I’d read the reviews before signing up here. I cancelled my membership here, but I was still charged for the next month. I emailed the staff who acknowledged it was a mistake on their behalf and I would get a refund in 48 hours. It’s now 20 days later and I still haven’t received a refund and they don’t answer calls or emails. The gym itself is more like someone’s garage gym than a commercial one.

Rachel H.

I’ve been going to this gym for a almost a year now after my last one closed during covid.
I enjoy it as it is smaller and as such, it is more of a ‘family unit’, but has everything you need.
Most the staff are so welcoming, knowledgeable and supportive.
I would just say that if you have a membership through gympass (still paid for but through a work scheme), you do not receive an access card, which means you can only attend during manned hours.
I even though it’s smaller, I’ve never had an issue finding equipment I need that is available, I will continue to use this gym for this reason and due to the friendly nature and support of others 😊