The Computer Lab - Falmouth

The Computer Lab: Premier IT Support and Retail Services in Falmouth

Nestled in the heart of Falmouth, Cornwall, The Computer Lab stands as a beacon of technological expertise and customer service. Situated at 2B Berkeley Vale, this local gem offers a comprehensive range of computer repair, support, and retail services, making it an essential destination for tech enthusiasts and casual users alike.

Main Services

The Computer Lab's commitment to excellence is reflected in its diverse and meticulously executed services. Here's an in-depth look at what they offer:

• Computer Repair Service: The Computer Lab specializes in repairing a wide array of computer issues, from hardware malfunctions to software glitches. Their expert technicians work diligently to diagnose and resolve problems, ensuring your devices are back up and running in no time.
• Computer Store: As an authorized retailer, The Computer Lab offers a curated selection of high-quality computers, laptops, and accessories from leading brands. Their knowledgeable staff can guide you through the latest products, helping you find the perfect fit for your needs and budget.
• Computer Support and Services: In addition to repairs and sales, The Computer Lab provides a range of support services to keep your devices running smoothly. These include data backup and recovery, virus and malware removal, hardware upgrades, and personalized training sessions to help you get the most out of your technology.

Location and Access

The Computer Lab's prime location at 2B Berkeley Vale, Falmouth TR11 3XE, places it in the heart of this bustling seaside town. The store is conveniently situated near several major roads, including the A39 and the A3074, making it easily accessible by car.

For those who prefer public transportation, The Computer Lab is just a short walk from Falmouth Town Train Station. Several bus routes also stop nearby, connecting the store to the wider Cornwall area.

Parking is available at the nearby Moorfield Car Park, with disabled spaces also available for those with mobility needs.

Featured Characteristics

The Computer Lab's commitment to customer satisfaction is evident in its unique features and offerings:

• Expert Staff: The Computer Lab's team consists of highly trained and experienced technicians who stay up-to-date with the latest trends and developments in the tech industry. Their expertise ensures that you receive the best possible service for your devices.
• On-Site Repairs: Unlike many other computer repair services, The Computer Lab offers on-site repairs for your convenience. This means you can wait in the store while their technicians work on your device, or they can come to your location if it's more convenient.
• Flexible Payment Options: The Computer Lab accepts a wide range of payment methods, including credit and debit cards, as well as NFC mobile payments. This ensures that you can always find a convenient way to pay for your services.

Practical Information

To ensure the best possible customer experience, The Computer Lab offers several practical services and amenities:

• Opening Hours: The Computer Lab is open Monday through Saturday, from 9:00 AM to 5:30 PM, ensuring that you can always find a time to visit that suits your schedule.
• Contact Information: You can reach The Computer Lab by phone at 1326219086, or via email at [[email protected]](mailto:[email protected]). Alternatively, you can fill out the contact form on their website to request a call back.
• Website: Although The Computer Lab does not yet have an active website, they maintain a strong online presence through their Google My Business listing and various social media platforms. Here, you can find customer reviews, updated information, and helpful tech tips.

Positive Aspects from Reviews

With an impressive average rating of 4.7/5 across 70 Google My Business reviews, The Computer Lab's customer satisfaction speaks for itself. Some of the most frequently praised aspects include:

• Expertise and Efficiency: Customers consistently commend The Computer Lab's technicians for their thorough knowledge and quick, efficient service.
• Excellent Customer Service: The Computer Lab's friendly and helpful staff is often cited as a highlight of the customer experience.
• Competitive Pricing: Many customers appreciate the fair and transparent pricing structure at The Computer Lab, with some noting that they are often cheaper than larger, national competitors.
• Convenience: The Computer Lab's on-site repair services and flexible payment options are frequently praised for making the repair process as smooth and hassle-free as possible.

In conclusion, The Computer Lab's commitment to exceptional customer service, expert technical knowledge, and wide range of services make it an invaluable resource for Falmouth residents and visitors alike. Whether you're in need of a computer repair, looking to upgrade your hardware, or simply seeking some friendly tech advice, The Computer Lab is the perfect place to turn.

👍 Reviews of The Computer Lab

Ivory M. H.

5/5

All I can say is, if you need anything with your phone/ laptop you MUST come to this place. My experience was exceptional. My laptop (very loved Mac!) decided to crash, so I took it to the Computer Lab. Simon looked at it, and over the few days he had it, checked the hard-drive and battery. Turned out, it wasn't something that was easily fixable without having to send it to Apple. He advised me on my options, pricing etc. I ended up buying a new laptop from him, and he transferred all my files, saving me the headache of having to figure it out. My laptop is my business hub, and without Simon, I don't know what I would have done. Please do consider this place. What is also refreshing, is that the advice and service you get is from genuine care, and not to fleece customers. I would give this place 10 stars if I could. Thank you!

Robert B.

5/5

I cannot recommend this company enough, they have absolutely saved the day for me. My rather elderly laptop, which was holding a very large amount of files and data which I had foolishly not backed up, decided to die on me. The hard drive was on the point of complete failure, and with a great deal of care and time Falmouth Computer Lab saved the day, transferring everything on to a new external drive. I could see that the proprietor is a genuine expert, used to dealing with tricky situations for which there is no textbook answer, and someone who manages to find solutions to them. Plus they are very reasonably priced. So glad to know that Falmouth has a company of this calibre. Recommended without hesitation!!

Lily G.

5/5

Simon so incredibly helpful! Ordered a new charger for my laptop and whilst it was on its way he lent me his spare one. Thank you so much, would deffo recommend to anyone in the fal/penryn area !!

Tombowrr

5/5

Recently had my PC upgraded, is absolutely brilliant now. Excellent customer service and has a genuine a passion for PCs. Recommend.

Lawrence F.

5/5

Well I recently arrived in Falmouth dockyard, I had a Razer 15 laptop, I've had it for three years and never got it cleaned or new thermal paste and I was worried I wasn't gonna be able to get it done. But I found this little gem of a repair shop and what can I say a amazing independent business with people who generally take pride in there business and there customers. He managed to slot me in early and well worth the price my laptop feels new and it's managed to lower the CPU temperature by 30c which is alot it's not warm or anything. If I ever need anything done I will go to this place highly recommend

MelonTea

5/5

Had a laptop problem and had given it to them to see if they could fix it. They did everything they possibly could to find our the route of the problem and fix it. Ultimately it wasn't something they could fix but they were able to refer me to the manufacturer of my laptop to get it fixed and they offered to store my data in case the manufactureres would lose it. Ended up getting my latpop fixed and they even helped restart it as it was still having issues after having been fixed by the company it was made by. Amazing service, will definetly be going to them again if any more tech issues arise

Theodore T.

5/5

Incredibly friendly, knowledgeable staff who seemed happy to do whatever possible to help, even though I was not yet a paying customer. Just popped in to make use of their UPS parcel services.

They will be my first port of call if I have an unsolvable computer issue or repair. You have brightened my day on 2 separate occasions! Thank you.

Phil T. B. A.

5/5

Highly recommend the computer shop, I've had my desktop Mac fixed, son had his own build PC fix and I also got a artist pen to work on my Android Tablet. The computer shop is knowledgeable, approachable, and friendly.
Prices are fair and honest.