The CPD Standards Office - Staines

Erhan A. Y.

I had the privilege of working with Rachael Ward as my account manager during our application process for CPD accreditation, and I must say it has been one of the most remarkable customer experiences of my professional life. From the very first interaction, Rachael radiated energy, professionalism, and an authentic passion for her work that immediately made me feel both confident and motivated.

What truly stood out was how she effortlessly combined her deep expertise with a warm, approachable demeanor. Her ability to guide us through every step of the process, answer even the smallest queries with patience, and provide encouragement when needed was extraordinary. Rachael not only made a complex process feel manageable but also reminded me of how impactful someone can be when they truly love what they do.

More than just supporting us through the accreditation, Rachael inspired me in my own field. She demonstrated the kind of dedication and excellence that sets someone apart—someone who doesn’t just perform a role but truly makes a difference. Her guidance wasn’t just about ticking boxes but about ensuring that our organization felt supported and understood.

CPD Standards as an organization reflects this ethos. Their commitment to quality and their personalized approach left me thoroughly impressed. Rachael is an asset to the team and a testament to the high standards CPD upholds. I cannot recommend CPD Standards—and if you're lucky enough to work with Rachael—highly enough.

lara W.

The service we have received over the years in dealing with the CPD and in particular Amy Sandford has been amazing. She has gone above and beyond to fit what we want to achieve as a business with the support the CPD offer. We feel confident that in working with the CDP Office, they will give us the necessary support needed to be successful in our accreditation processes. We also feel that in doing this, our business can continue to grow and be successful.

Catherine L.

Amy Sandford was extermely helpful and patient, making the experience as painless as possible. I'm autistic and dyslexic and even though I didn't need it was so pleasantly surprised to see an offer of completing my registration in a 'formless' way, verbally over a call if I needed. Great experience all around 🙂

Chiko B.

The CPD Standards Office provided seamless, professional support throughout our accreditation process. Their team was responsive, efficient, and made the entire experience smooth and straightforward. Highly recommended for their expertise and outstanding service.

M W.

Amy was very helpful and responds quickly to emails and calls. She is very knowledgeable about the services that you offer and was able to answer all my queries

Peter T.

This team is brilliant. Rachel has always been fun, friendly and organised and the rest of the team have always supported us. Thanks for the support we will continue to work with CPD standards. Our courses are better because of the guidance and frameworks they have supported us with, so we can be of better value to our learners.

Liadh F.

Exceptional service and support from CPD-SO right from the very beginning. Undergoing accreditation can be challenging for any business, regardless of ones experience with it, and to achieve support that is second to none makes this process all the easier. Right from query, and all the way through the process, the values of the CPD-SO shine through and you're made feel like a very valued community member. Having experienced a warm welcome and outstanding support - I can't recommend CPD-SO highly enough.

Charlotte H.

I have always experienced great service and support from anyone I have engaged with with the company. We have worked with the CPD Standards Office for a couple of years; supporting multiple training providers on their accreditation journey.

My team and I find the staff engaging and supportive, the approval and assessment processes straight forward and rigorous and the company to be professional and responsive to the changing CPD landscape.