World First Travel Insurance - Exeter

World First Travel Insurance: A Comprehensive Review

World First Travel Insurance, situated in the heart of Exeter, UK, is a leading provider of travel insurance solutions, catering to a wide range of clients with diverse needs. This detailed article explores the services, location, features, and practical information about this esteemed insurance broker, along with valuable insights from customer reviews.

Main Services

• Travel Insurance: World First specializes in travel insurance, offering a range of policies designed to cover various aspects of travel, including medical emergencies, cancellation, personal belongings, and more.
• Annual Multi-Trip: For frequent travelers, World First provides annual multi-trip insurance, allowing up to 31 days of travel per trip, depending on the policy chosen.
• Cruise Insurance: World First offers tailored cruise insurance, covering cruise-specific risks such as missed port arrivals, cabin confinement, and itinerary changes.
• Winter Sports Insurance: For adventure enthusiasts, World First provides winter sports insurance, covering activities like skiing, snowboarding, and snowmobiling.
• Pre-Existing Medical Conditions: World First is known for its flexible approach to covering pre-existing medical conditions, ensuring that customers with health issues can travel with peace of mind.

Location and Access

World First Travel Insurance is located at Tourism House, Woodwater Park, Pynes Hill, in the city of Exeter, Devon. The address is EX2 5WS, United Kingdom. The office is situated in a modern business park, providing a convenient and accessible location for clients.

For those traveling by car, there is ample parking available at Woodwater Park. The nearest public transportation links are St. David's Station (0.6 miles away) and Honiton Road Bus Stop (0.5 miles away), both of which offer regular services to and from the city center.

Featured Characteristics

• Wheelchair Accessible: World First Travel Insurance is committed to ensuring accessibility for all clients. The office features a wheelchair-accessible entrance, allowing easy access for those with mobility impairments.
• Experienced Team: The team at World First consists of knowledgeable and experienced insurance brokers who are dedicated to providing personalized service and expert advice to each client.
• 24/7 Emergency Assistance: World First offers round-the-clock emergency assistance, providing customers with support and assistance whenever they need it, both at home and abroad.

Practical Information

• Contact Information:
  • Phone: 3459080161
  • Website: world-first.co.uk
• Opening Hours: Monday to Friday, 9:00 AM to 5:30 PM
• Google Rating: 4.2/5, with 77 reviews

Positive Aspects from Customer Reviews

World First Travel Insurance has received numerous positive reviews, with customers praising the company's excellent customer service, flexible policies, and comprehensive coverage. Some key positive aspects mentioned in the reviews include:

• Excellent Customer Service: Many customers have highlighted the exceptional customer service they have received from the World First team, with one customer mentioning that Amber on the phone was extremely helpful and went above and beyond to make the process as easy as possible.
• Flexible Policies for Pre-Existing Conditions: Customers with pre-existing medical conditions have praised World First's willingness to provide tailored policies that cover their specific needs, offering peace of mind when traveling.
• Comprehensive Coverage: Several customers have highlighted the comprehensive nature of World First's travel insurance policies, ensuring that they are covered for a wide range of eventualities during their travels.

In conclusion, World First Travel Insurance is a highly regarded insurance broker specializing in travel insurance. With its convenient location, wheelchair-accessible entrance, and commitment to providing excellent customer service, World First has become a popular choice for travelers seeking comprehensive coverage and peace of mind. The positive reviews and high Google rating are a testament to the company's dedication to customer satisfaction and expertise in the travel insurance industry.

👍 Reviews of World First Travel Insurance

Kevin M.

5/5

Excellent customer service by Amber on the phone - it was lengthy due to my health circumstances, but nothing was too much trouble and she tried to make it as easy as possible. Moreover, they came in MUCH cheaper on an annual policy! Brilliant and wish I used them before now.

mememe B.

5/5

Very helpful and great cover for existing health issues. Peace of mind!

Keith T.

5/5

Having been recommended World First Travel Insurance I have to say it was well worth the calls we made culminating in the sale of a travel insurance policy.

Right from the outset you could tell this was a caring, professional organisation with, crucially, the customer right at the heart of its core values.

Nothing was too much trouble. Every detail mattered to ensure the right policy cover was made available.

I rarely single out individuals but on this occasion felt that Mr Nick Best should receive a heartfelt recommendation. His caring, thoughtful and professional manner was a credit to the company. His emotional intelligence was such that you felt confident that he knew exactly what your needs were and that he would work with you to achieve exactly what was required. An absolute pleasure to deal with.

I and my wife have the very highest praise and respect for this company and would recommend unreservedly.

Nigel P.

5/5

I enquired - via e-mail - after a point in the finer print of my family travel policy. I received a very satisfactory response within 20 minutes, which was far quicker than I could have reasonably expected - especially on a Monday morning!

Marc C.

5/5

Used Live Chat to confirm I wouldnt be using policy as FCO were advising against travel. A note has been made on the policy & a date change will be made as soon as I have new travel dates. Excellent service

Sue L.

5/5

Fortunately never had to claim on my policy!
All I can say is I was very pleased....good price, clear details of cover and they didn’t keep bothering
me with e mails as some companies do !!

Received a welcome home e mail with a discount offer for my next travels....really impressed

Thank you World First....will definitely use again!

Matt F.

1/5

Incredibly poor customer service and long waits, avoid using this service.

I finished up a trip after three months of travel back at the end of May and have had multiple claims in process for over two months now, during this time I have had absolutely no update from World First regarding where my claim is in it's lifetime after lots of time chasing.

Alongside that, I received a small payment yesterday without any notification and or breakdown of what is what for, but this is a minute fraction of the total claim and am now left clueless where the other lot is and if it will even be paid. I'm now short of £750.

maggiej M.

5/5

Absolutely excellent. No hassle to cancel my policy which I took out on 7/3/20 for a year, which I am unable to use due to the situation we are all in. Very professional manner in which I was handled. Excellent and will definitely go back when I am able to travel again.