Odyssey Health Club - Stevenage

Karlie D.

Edit - visited again 13/09/24
Visited for a Spa day, I had an Absolute Scentered well-being massage & an Elemis expert facial by Veronica. The treatments were amazing. We also added the Satori Sound Wave Experience, which I highly recommend.

The whole day was brilliant. The staff were really attentive and friendly.
The food and drinks are always lovely.
Can't wait to return.

Went to Odyssey for a spa day yesterday with a friend. We had the most amazing day. I opted for a full body hot stone massage and a facial (by Danielle). I highly recommend it.  It was a fantastic experience and I can't wait to book again.
Everywhere was clean and tidy, not overly busy. The relaxation room was also a highlight of our day.
The food and drink were superb. The staff were very friendly.

Joanne P.

My name is Joanne Klein. Parkin is my maiden name 😆. I have to be honest here, I have been a member for a while now and not used it as much as I should 🤣. I am changing this now. But this i adore this gym, the staff are great and the facilities in the pool and gym and second to none and even when busy you are still able to use everything comfortably.

I have to make a special comment on the gym, I have a very close friend who is remission from cancer and I have been using my guest oasses to bring her to the gym for swimming to build her strength. She is looking to eventually join but won't be at a good place til all least the end of this year but the staff have been great with her. Next to the spa and I cannot wait to try this 😍

The very only point I would make is I went there and forgot my towel and didn't have my purse with me. I was with my friend mentioned at the time and I was told when speaking to reception from the pool side as I realised i had forgotten in the changing room that I couldn't have a spare towel unless I paid 2 pounds which I didnt have my purse. I think i was a bit taken back as I though I know there are rules in place for a reason etc but thought there maybe exceptions I did offer to have them put it on my account but was told no. My friend agreed to lend me the her towel she was using. Otherwise we would of had to get back changed and go home which would of been very upsetting.

Apart from that which is a very minor thing i really do love this gym. Will always be a member and use it more 😊

Kevin S.

The management are complete liars here. They have promised upgrades including, an outdoor pool, hot tub for years, yet all they have done in consistently increase prices above inflation and sell off land to the pint parking is limited. They have recently introduced the second price rise totalling a 40% increase in prices, whilst seemingly increasing the number of members to the point the gym is full and is now busier than the likes of puregym etc. it’s a shame as this used to be a great gym when I first joined several years ago.

Laura R.

My best friend and I enjoyed a Cancer Wellness Spa Day. This was purchased almost a year ago but due to the very nature of cancer, we had to rearrange several times.
This was our first time visiting Odyssey and we would both definitely return.
On arrival we were shown around and given itineraries for our day.
The facilities are clean, peaceful, and spacious. The changing rooms are large, with lockers activated by a wristband rather than bringing coins. These were honestly the cleanest pool changing rooms I've ever been in, smelled good and had great hair dryers!
There is a large swimming pool, a sauna and a steam room. No hot tub. Loungers at poolside.
There is a 'relaxation room' which we absolutely loved. Twinkly sensory lights on the ceiling like a starry sky. Huuuge L shaped bed covering 2 full walls, with lots of snuggly throw blankets and ambient music. We enjoyed snuggling up to drink coffee and talk.
We both had a 1 hour massage each, mine deep tissue, hers relaxing. The masseuses were excellent and attentive.
We had lunch and prosecco. We thought this would be in the busy health club cafe but instead, there is a dining room in the spa area which beautiful decor, which was quiet and private. The food was delicious-i had an avocado sour dough with chips and she had the steak and chips.
Teas and coffees from the cafe are included in your spa day. We also bought some smoothies which were great.
We both received some Elemis products as we checked out.
The staff were all super attentive, helpful and mindful that my best friend is so unwell.

Now a few points-
* when we arrived, we noted that there was no drop curb from the blue badge parking bays, into the building. There was work going on in the car park and we think the drop curb was cordened off. We are both ambulant wheelchair users and can't see where we wouldn't been able to access the building, however, I didn't ask so can't say for sure that it wasn't accessible.
* this is a large, spacious health club, so be mindful if you are disabled that there is quite a bit of walking involved.
* we did think it was silly having to pay 30 pence to have syrup in my coffee when we had paid about £230 for the spa day and hot drinks are included in the price.

Janine T.

Lovely spa day. Fab facial and the soundwave experience delivered exactly what they said it would. Enjoyed the relaxation lounge too and the food

Sophylina

Member for 18 months: my mum and I joined this club but due to a serious illness our membership was paused which was really helpful because we didn’t have to worry about losing our space in the club or rejoining. Since returning, the staff have been so supportive as I use a wheelchair now- they help me in and out of the pool. The place has been refurbished and has a really lovely atmosphere, nonjudgmental and a place you can go even if you don’t have much confidence. The classes are varied, they have a great app system. I’ve not tried food in the cafe yet but hear good things, likewise with the spa though I will soon as I have a voucher! The gym was always good before though I hear they upgraded equipment.
The staff are friendly and helpful. The car park is large and has plenty of disabled parking. This location is wheelchair accessible apart from the main gym upstairs. The only thing that lets this amazing health club down are the disabled changing facilities.

Kristian L.

Fantastic gym, classes, pool and cafe on site. Always super friendly staff all round.

Sally M.

5 stars is really not enough for this spa. Tatiana is a fantastic therapist. I would recommend her to anyone. She is beyond excellent. I have never met such a lovely lady and top of her profession. Her treatments are the best I have experienced (and i have experienced alot) Today she kindly did my eyebrows which have never grown back since chemo 8 years ago. All I can say is WOW they are amazing. My family, friends and husband LOVE the results. Tatiana is my angel in disguise thank you for giving me these beautiful eyebrows you really are the best.