NorthWest Courses - Manchester

brian R.

Beware of this company / Do not give this company your money!

They took my deposit and gave me a date for lessons but then cancelled, offering a refund. I accepted the offer of a refund, but 3 months have passed and they have not issued the refund and are not responding to my attempts to contact them.

I'm currently in the process of getting my money back through the small claims courts.

Do yourself a favour and us _any_ other company.

Cynthia C.

It is scam, take a alert on this driving school. I had booked for 4-day crash course and paid £200 deposit after Rob confirmed my driving test date and 4 days lessons. Everything seemed go nice. However, when I prepared to pay the balancing payment and check the details from the driving test, I shocked for my driving test was cancelled without any notice. Then I contacted to Rob, he got me back after I sent two emails, he said my driving test was cancelled by mistake and no driving lessons would be provided during the agreed period...

Since I can't provide other time slot, I requested to the deposit refund, and after sending several emails and reminders, no response and no refund to be arranged. Avoid!

Jayne D.

Excellent service. Rob was quick to respond, able to fit around our schedule and very calm and patient with my son. Excellent 1-1 coaching which helped him to sail through his theory test. Thank you Rob - highly recommended.

Clare H.

I took a 2 day course with Rob as I have previous trailer driving experience (test was included in the price). Rob was very knowledgeable and did a good job at calming my test/exam anxiety before the test!
I took my original driving test over 18 years ago, so my knowledge of the highway code needed some updating and reminding how to drive under test conditions. Rob did this well and highlighted the main areas I needed to focus on to improve to become test ready.
I was thoroughly prepared for the test which is what you pay for! Everything the test involved was discussed, demonstrated and practised beforehand. I was confident that everything had been covered and understood what I needed to focus on improving to pass the test.
I passed first time and only with 2 minors (very happy!). Recommend if you are serious about improving your trailer driving and gaining the knowledge on how to pass your test. Thanks for all the help Rob! Clare, Leigh.

William D.

Decided I needed to skill up before picking up my new much larger trailer. Despite having been given the codes on my licence to tow a large trailer I'd never done it before and thought it would be a good idea to get some expert tuition to reduce the chance of getting myself stuck. I chose the 6hr package to cover all the aspects. It was a good day and I learned a lot. The instructor had a lot of patience with me as it's been over 25 years since I had any professional instruction. Because I was weak at roundabouts there wasn't as much time to practice reversing but it was right to concentrate on the area of greater risk. It was definitely worth doing the course and I'd recommend anyone not familiar towing a trailer take one.

Sarah W.

I applied to their intensive course on the 1st May and paid £60 deposit to secure appointments. The first lesson was supposed to start on 9th May, however, no one showed up or contacted me on that day to let me know that the booking was cancelled until I call and ask.
They said they cannot arrange further appointment for me and my test was at 20 May, this is totally irresponsible, I could have found someone else and have better preparation if they just told me earlier.
Having said that, this is not the worst, they said they will send me refund and until today (28/5), I haven't received the full amount of my refund, and they lied that the payment has already been made but are unable to provide any proof. The case has been reported to Action Fraud and please DO NOT employ this company!!!!

Ray L.

I've recently passed my B+E test first try after a 2 day course with Rob. I passed my car test some 20 years ago and my motorbike test 7 years ago and I felt that my driving knowledge and skill were quite high. I am also fairly used to towing having had several jet skis over the years.

Rob was very knowledgeable and really tailored the course to work on areas that required improvement. If ever I felt confused or didn't understand why I was being asked to do something, I simply had to ask and Rob took the time to discuss the circumstances and the underlying reasons in detail.

It's hard being told how to drive when you think you know it all, but if you listen to the instructions and do you best to put it in to practice, it will serve you well not just on your test but in all aspects of your driving.

It's a tough test, you are expected to drive to a high standard at all times. I probably would have been ok with the 1 day +2 hour option but I'm glad I went with the 2 day course as it enabled us to keep practicing anything I wasn't 100% comfortable with.

Luke G.

I tried and failed my theory test 13times so I booked in with rob for a 3day course due to me having adhd and dyslexia and he was fantastic from start to finish he was able to help me understand and get me to the standard of being able to pass with flying colours I would highly recommend him for anyone who is looking for that extra help I would never of been able to pass if it wasn’t for him so thank you again rob!